Exercise 11

Exercise 10

Exercise# 9

  Outsourced Reflection                                   

                            Culture Shock

›            Todd been asked to travel to India so he can develop and improve the call center there, he has no choice so he accepted. He traveled to India and he didn't know anything about India. When  he arrived to India all taxies drivers were yelling on him. Then he chose one  and he shocked because that man drive tok tok. After that he saw people jumping while the train is moving and he did so. when he arrived to the next station there was a man waiting for him, the man name was bro. After that they arrived to bro house. Todd met bro's mum and she started to asked todd a personal questions. Also they told him that he should eat by his right hand. Todd felt very uncomfortable and the most thing that upset him is they called him toad.

›             

›            Todd found another American man who told todd about his own experience and how did he adjusted. After that todd started accepting India culture and learned about it . He started to celebrate with them and how to deal with taxi drivers. Also got often with showering in the river and gave his own meal to the poor people. Finaly, he learned how to enjoy the life there .

›             

When todd completed his mission successfully he return back to U.S. Todd learned several advantages from India culture.

Exercise# 8

You are going to watch and create a reflection on the film "Outsourced".

These questions will help you. If you miss watching the film in class, you may get a copy from the library and watch it at home. Here are some clips from "Outsourced"

http://www.outsourcedthemovie.com/Clips/ms_educlips.html

Cultural Dimensions in Outsourced

As you watch the film, answer the questions and write down any examples of different cultural dimensions. This will help you with your reflection.

Cultural Dimension	Character Todd, Puro, Aisha or other	Outsourced Scene or Circumstance
Low-context culture	Dave	Dave Office
High-context culture	Taxi Driver	Outside Airport
Individualism	Todd	Traveled Alone
Collectivism	Indians	Holi festival
Low power distance	Todd & Dave	Dave
High power distance	Puro & Todd	India Office
Uncertainty tolerance	Auntie Ji	Meeting Todd
Uncertainty avoidance	Todd	Auntie Js House
Task orientation	Todd	India Office
Social orientation	Puro	Giving Todd healthy food

1. As soon as they meet, Aunti Ji starts asking very intimate questions that
Americans who have just met would never ask. What kind of things does she ask?
Where does his father work and is he married or not

2 What doesn't Todd understand about the Indians' response to the "cattle brand"?

He was talking about it in an insensitive way without knowing how sensitive and holy cows are in India 

3. What is Todd's reaction to "You need to learn about India"? What stage of culture
shock might it represent?

He was shocked and didn’t understand why Aysha said that. High-context culture

4. He calls home several times. Why? What stage of culture shock might provoke
calls home?

Because he is homesick. 
5. What mistakes in language usage are represented in the recording of the call about
"a rubber"?

Rubber means eraser in English – British accent, as it doesn’t mean the same in the American English
6. Why is he so eager to go to McDonnells?

Because heve been having troubles with food since he arrived plus he’s homesick and craving for a meal that reminds him of home
7. Todd doesn't understand bargaining. How does the Indian respond to this?

 He thought that Todd is barging and started barging back immediately without even paying attention to whats Todd’s actually saying as it’s a very common habit in india 

8. When he gets on the train, he cannot find an empty seat. How is this problem
solved for him? How might this be a cultural solution?

 The young kid offered him his seat and then sat in his lap, because of the high population in india people are used to such a solution such as sharing seats, standing and squeezing in the train cabins.
9. As any exchange student, he has a lot of experiences trying new food. His first
encounter is with an iced drink. What happens?

He got stomach ache, and got sick because of the polluted water used in the iced drink
10. First encounters with a culture can be shocking – Todd sees crowded streets with
cows, noise, and a man urinating in the street. But how does his host describe the
city?
“Bombay is terrible, but here it’s very clean”

# Exercise 7

In Germany people stress on personal achievements and individual rights. Germans expect from each other to fulfil their own needs. Group work is important, but everybody has the right of his own opinion an is expected to reflect those. In an individual country like Germany people tend to have more loose relationships than countries where there is a collectivism where people have large extended families.